Disclaimer

It is the event organizer’s responsibility to review the following disclaimers and notify guests.

    • It is the organizer’s responsibility to obtain permission from the parents/legal guardians of the children that are to receive our services at the event. 
    • It is the parent’s and organizer’s responsibility to notify an artist about allergic reactions, sensitive skin, and other related conditions prior to the children being painted. Artists and WOW Party Art are not responsible for any damage, illness, or injury caused by our services. 
  • WOW Party Art and its artists keep the right to take pictures and videos for advertising and promoting purposes only. Pictures will be taken with the children’s and their parent’s consent. 
  • All products we use are FDA approved and considered to be safe for use on skin. Most of our products used for face and body painting are water-based and are easily removed with water. However, we use alcohol-based products for specific services such as waterproof face painting. You will be notified about any precautions and possible results, and you will hold liability for any problems issued from the use of these media. In addition, please keep in mind that all cosmetic products can be a cause of allergic reactions and we accept no liability for it. It is the event organizer’s and parent’s responsibility to alert the artists about allergies prior to the children being painted/serviced. 
  • Our water-based face and body paint is easily removed with soap and water. Alcohol-based products can be removed with make-up remover or baby oil. Please keep in mind that some paint may leave a light tint on the skin that should fade within a day or so. 
  • Some products that we use (including alcohol-based products) can leave stains on cloth, clothing and objects. WOW Party Art and its artists are not responsible for any damage. 
  • To provide a safe and organized experience, we strongly recommend that parents not let children near equipment and paints. Please make sure that children are supervised at all times. 
  • Please supervise children in lines for our services at all times. WOW Party Art and artists are not responsible for the welfare or safety of people or children waiting in line to be painted. 
  • WOW Party Art and its artists keep the right to refuse to paint any child with restraining medical conditions such as broken skin, open wounds, skin infection, cold symptoms, eye infections, etc. 
  • Artists will not tattoo, draw, or paint without consent/against the wishes of the person who is receiving the service. 
  • Artists have the right to refuse to create offensive, violent or inappropriate content. .
  • Artists have the right to leave if being physically or verbally abused and/or harassed. 
  • WOW Party Art reserves the right to cancel the booking at any time. All deposits will be refunded in the case of cancellation by WOW Party Art.
  • WOW Party Art will not extend refund for any services that were not rendered due to lack of demand from guests. WOW Party Art artists always encourage the guests to participate in all services offered, however if any services are unused by guests, WOW Party Art will not offer any refunds.
  • Once the queue has been closed, no one else will receive services. 

WOW Party Art and its artists are not responsible and do not hold any liability for any health or any property damage caused by our services. 

DEPOSIT AND PAYMENT POLICY

  • In order to keep the date & time reserved, all new bookings must place a non-refundable 30% deposit.
  • The deposit is counted towards the total balance and is non-refundable in the case of a cancellation by the client. In the case that WOW Party Art must cancel the services, we will issue a full refund for any deposits/payments made by the client regarding the event.
  • Deposits must be made within a day of receiving the booking confirmation. If there is no deposit received, WOW Party Art cannot guarantee that your date and time will stay reserved.
  • Deposits can be made via the payment link with a credit/debit card online that will be included in the confirmation email.
  • Remaining balance is due 5 days prior to the event date!

WEATHER POLICY

  • We strongly encourage our clients to have a back-up plan in case of unfavorable/extreme weather conditions such as rain, snow, wind, heat, etc.
  • No deposits will be refunded in the case of cancellation by the client due to weather conditions.

EVENT DATE POLICY

  • No refunds are issued if the client requested the wrong date or time. If the client provided the wrong address, the time missed due to travelling to the new location will not be refunded or complimentary extended. Additional fee of $25 to compensate additional travel will apply.
  • No refunds are issued if WOW Party Art artists cannot gain access to the venue or locate the party within 30 minutes from the service start time and cannot get ahold of the host or provided point of contact.

RESCHEDULING POLICY

WOW Party Art offers rescheduling within the next 30 days. If you are looking to reschedule outside of the 30 day period, WOW Party Art will act based on CANCELLATION POLICY.  

Rescheduling 5 or more calendar days ahead

In the case of a rescheduling request by the client, WOW Party Art will update its schedule according to the following rule: If the new date and time slot is available for booking, the booking will be transferred to the new date and time.

There is no rescheduling fee for a successful rescheduling.

If the requested date and time slot is not available, WOW Party Art reserves the right to keep the deposit and the booking will be canceled.

Rescheduling 4 or fewer calendar days before the event

In the case of a rescheduling request by the client, WOW Party Art will update its schedule according to the following rule: If the new date and time slot is available for booking, the booking will be transferred to the new date and time.

There is a 15% or a minimum of $50 rescheduling fee for successful rescheduling if rescheduled 4 calendar days before the event.

If the requested date and time slot is not available, WOW Party Art reserves the right to keep the deposit and the booking will be canceled.

Rescheduling on the day of the event

In the case of a rescheduling request by the client, WOW Party Art will update its schedule according to the following rule: If the new date and time slot is available for booking, the booking will be transferred to the new date and time.

There is a 20% or a minimum of $75 rescheduling fee for successful rescheduling on the day of the event.

If the requested date and time slot is not available, WOW Party Art reserves the right to keep 100% of the amount.

CANCELLATION POLICY

In the case that WOW Party Art must cancel the services, a full refund will be issued for any deposits/payments made by the client regarding the event.

In the case of cancellation by the client, WOW Party Art retains the deposit.

No refunds are issued if the client requested the wrong date or time.

No refunds are issued if WOW Party Art artists cannot gain access to the venue or locate the event within 30 minutes from the service start time.

Canceling 5 or more calendar days ahead

If the event date is 5 or more calendar days away from the date of cancellation request, WOW Party Art will issue a full refund for any payment made in addition to the deposit amount.  

Canceling 4 or fewer calendar days before the event

If the event date is 4 or fewer calendar days away from the date of cancellation request, WOW Party Art will retain 50% of the total booking amount and will issue a refund for the remaining 50%.  

Canceling on the day of the event

If the client requests a cancellation on the day of the event, WOW Party Art will retain the full amount. No refunds will be issued.