We are getting millions questions about our services so here are the most asked questions to help you out!
1. What types of payment do you guys accept?
Currently we accept cash, checks, money orders, credit/debit card online payments, Venmo, CashApp.
2. Do I need to put a deposit?
Yes. We do request a 30% non-refundable deposit upon booking to keep your event on the schedule.
3. When is the payment due?
The deposit is due within a day after you receive the booking confirmation email and the payment link. The remaining balance is due 5 days before the date of the event.
4. Is it possible for you to stay extra time if needed?
Yes, extra time is available if an artist doesn’t have another booking awaiting them. Please, contact us for extra time rates.
5. How do I cancel your service for my event?
There’s no cancellation fee, your deposit amount works as a fee in case of cancellation. Please, contact us as soon as you make your decision on cancellation!
6. What do I need to provide?
For indoors events – only space big enough for a 6-feet table. We bring table, chairs and posters with us. For outdoor events – shaded area for the comfort of your guests and the artist!
7. When are you guys coming?
We usually come about 10-15 minutes before starting time to set up.
8. Are your paints safe?
Absolutely. We use only FDA approved face and body paint of professional brands. It is safe to use on skin but, please, be aware that any other cosmetic product, including paint, can cause allergic reaction. For extra-sensitive skin we always bring organic GMO-free and allergy-free paints with us, they are available upon request.
All products we use can be easily removed with soap and warm water.
9. HOW MANY KIDS Can be painted?
We will paint as many guests as you have as long as time allows. Usually an artist cam accommodate about 10-12 kids per hour!
10. Do you dress up to match our theme?
Unfortunately, it’s impossible to have a costume for every requested theme. Our artists wear casual neutral clothes but if you have a badge or a party hat – we will be happy to wear it!
If you have any other questions, you’re always welcome to contact us!